FAQ

Does Chicolle test on animals?

At Chicolle we care about our Planet, so our products are not tested on animals and don't contain animal derived ingredients.

How do I find out what’s in the products?

The list of active ingredients for each product is given on the product page. You can also find the full list of ingredients on the packaging of all our products.

How do I store your products?



What is the expiry date of your products?

The PAO (Period After Opening) varies from 6 to 18 months depending on the product you purchased.
The expiry date for each product is given on the packaging.

How do I post a product review?

At Chicolle we are constantly trying to improve ourselves further and we are genuinely interested in knowing what you think about our products.
Write to us at hello@chicolle.com and share with us your thoughts on the products!

Do you have discounts and promotions?


I'm having trouble with your website, what should I do?

If you're encountering any issue with our website, please contact us providing as many details as you can about the problem.
Write to us at hello@chicolle.com and we will do our best to help you!


What skin types are Chicolle products suitable for?

Our products are dermatologist tested and suitable for all skin types.
Speaking of serums, they are highly multifunctional: they moisturize, fight pigmentation, acne, age-related skin changes and act as exfoliators.
When choosing a serum your skin type doesn’t really matter because you focus on the issue that the serum needs to tackle.

Will my product melt/dry/freeze/expire /etc.?

If the product is subjected to excessive heat or cold for short periods of time, this will not affect the product’s efficacy, though it may result in a thicker or thinner texture.


What makes Chicolle products different from other beauty brands?

Our products reflect our core belief that imperfection make us unique, they make us who we are.
We believe that our health and wellbeing come first.
With this in mind we created the products for all skin types that protect your skin from the aggressive environmental factors and damage caused by UVA and UVB rays.

At Chicollewe also care about our Planet, so our products are not tested on animals anddon't contain animal derived ingredients.

When is the next product launching?

We’ll becoming out with new products very soon — stay tuned and check out our pages onFacebook and Instagram!
(https://www.instagram.com/chicolle.cosmetics/)
You can also subscribe to our newsletter and we will keep you updated on all our news and promotions!
To do that enter your email address in the "‎Join the mailing list "‎ field at the bottom of any page of the website.

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